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AGB/Buyer information

1. Scope of Application

  1. For the business relationship between the provider

     

    AnnLee GmbH
    Renzwiesen 6
    70327 Stuttgart
    Germany

    (hereinafter referred to as the Provider) and the customer in his capacity as a consumer (hereinafter referred to as the Customer), the following General Terms and Conditions of Business shall apply exclusively in the version valid at the time of the order.
     

  2. The Customer is a consumer insofar as the purpose of the ordered delivery and service cannot be attributed to his commercial or independent professional activity.

II. Conclusion of the Contract

  1. The customer can select products from the range offered in the provider's web shop and collect them in a so-called shopping basket by clicking the ‘Add to basket’ button. The contents of the shopping basket can be determined at any time by clicking on the ‘Shopping basket’ button. The customer can view the data in the shopping basket (e.g. the quantity) at any time and change it if necessary or remove it from the shopping basket by clicking on the ‘Delete’ button. A binding order is then not placed for these products.
  2. Clicking on the ‘Continue’ button takes the customer back to the order overview, where all the data is listed again. Before submitting the order, the customer has the opportunity to check all details (e.g. name, address, dispatch, payment method and items ordered) again and, if necessary, to change them using the ‘back’ function of their Internet browser or to cancel the purchase completely by closing the browser. Only by clicking the ‘Buy’ button does the customer submit a binding application to purchase the goods in the shopping basket.
  3. The provider then sends the customer an automatic confirmation of receipt by email, in which the customer's order is listed again and which the customer can print out using the ‘Print’ function. The automatic confirmation of receipt documents that the customer's order has been received by the provider and also constitutes acceptance of the order. The contract is thereby concluded.
  4. Notwithstanding (3), if the payment methods Sofort and PayPal are selected, the contract is concluded as soon as the payment transaction is initiated and executed via the payment service provider.
  5. The contract text (order data and general terms and conditions) is stored by the seller. However, the storage is limited in time, the buyer must therefore ensure a printout or separate storage himself if possible. Irrespective of this, the buyer receives all relevant order data by e-mail, which can be printed out.

III. Prices and shipping costs

  1. All prices stated on the provider's website are final prices, including other price components. Value added tax is not shown separately. In the case of cross-border deliveries, further taxes (e.g. in the case of intra-Community acquisitions and/or duties (e.g. customs duties) may be incurred in individual cases, which are to be paid by the buyer directly to the customs or tax authorities responsible there and not to the supplier.
  2. Shipping costs may be charged in addition to the prices quoted in the case of delivery of goods. In this case, the shipping costs shall be clearly indicated to the customer separately on the product pages, in the shopping basket system and on the order page and shall be borne by the customer.

IV. Payment modalities

  1. The means of payment available to the customer are clearly indicated on the provider's website.
  2. In the case of payment by SEPA direct debit, the payment amount will be collected from the buyer's specified account by direct debit upon conclusion of the contract. Delivery will then be made after successful direct debit, taking into account the stated delivery time.
  3. If the payment method PayPal is selected, the customer is automatically forwarded to PayPal. The payment amount will then be debited from the customer's account via PayPal immediately after the order has been completed. In this case, the PayPal terms of use apply, which the customer can access at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if no PayPal account is available - at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.
  4. If the payment method Sofort is selected, the customer is automatically forwarded to Klarna. The payment amount will then be debited from the customer's account via Klarna immediately after completion of the order after entering the required data. In this case, the Klarna terms of use apply, which the customer can access at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user. Further information on the Sofortüberweisung payment method can be found at https://www.klarna.com/sofort/.
  5. The ‘Apple Pay’ payment option is offered in cooperation with Apple Inc., Park Way, Cupertino, California, U.S. When selecting the Apple Pay payment method, the seller is automatically redirected to their Apple Pay account as part of the ordering process. Payment is made by bank transfer after successful authentication via Apple Pay. The payment amount is therefore debited directly from the customer's account when the transfer is executed. Further information on Apple Pay can be found at: https://www.apple.com/apple-pay/
  6. In the case of payment by credit card outside PayPal, the payment amount is debited from the customer's specified account in accordance with the contractual agreement between the customer and the credit card company.
  7. Payment of the purchase price is due immediately upon conclusion of the contract. If the due date of the payment is determined by the calendar, the customer is already in default by missing the deadline. In this case, the customer shall pay the provider default interest at a rate of 5 percentage points above the base rate.
  8. The customer's obligation to pay default interest does not preclude the provider from claiming further damages for default.

V. Warranty for defects in quality

The supplier is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB. The buyer is entitled to the regular statutory warranty rights for goods from the supplier.

VI. Retention of title

The delivered goods remain the property of the supplier until full payment has been made.

VII. Liability

  1. Claims for damages by the customer are excluded. Excluded are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.
  2. In the event of a breach of material contractual obligations, the provider shall only be liable for foreseeable damage typical of the contract if this was caused by simple negligence, unless the customer's claims for damages are based on injury to life, limb or health.
  3. The restrictions of para. 1 and para. 2 also apply in favour of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.

VIII. Final provisions

The law of the Federal Republic of Germany shall apply to contracts between the provider and the customer to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law shall only apply insofar as the protection afforded by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn. The contract language is German. The contract shall remain binding in its remaining parts even if individual points are legally invalid.

IX. Dispute resolution

Online dispute resolution pursuant to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/.

The provider is not obliged to participate in a dispute resolution procedure before a consumer arbitration board.
Status: 18.09.2024